Privacy Policy

Higher Health Foundation Website Privacy Policy

Effective Date: This Privacy Policy (“Privacy Policy” or “Policy”) was last updated on June 3rd, 2024

This Privacy Policy describes how information obtained from visitors of the www.higherhealthfoundation.org website (the “Website”), and Higher Health Foundation Forms and Applications (the “Application”) is collected, used, and disclosed.

By using this Website, communicating with us by email, or by otherwise submitting Personal Information to us, you agree to the terms of this Privacy Policy; you give your consent to the collection, storage, and use of the Personal Information explained in this Privacy Policy. If you do not consent to this Policy, do not access this Website or otherwise engage in communications with Higher Health Foundation.

For more information about our information practices relating to Colorado residents, including a supplemental notice pursuant to the Colorado Consumer Privacy Act, as amended, as well as Virginia and Nevada residents, please visit our U.S. State Supplemental Privacy Notice.

Through the Website and/or apps, and Higher Health Foundation, Inc. (“Higher Health Foundation”, “us”, “we”, and/or “Company”), Higher Health Foundation is providing you with information about services offered by Higher Health Foundation, including education, counseling, and marketing services, along with the ability to (a) schedule, modify, and/or cancel appointments with Higher Health Foundation through WIX Bookings; (b) provide information and complete forms with Higher Health Foundation regarding education, counseling, and marketing services; (c) enter into and use benefits under any service agreement entered into with Higher Health Foundation; (d) purchase and/or redeem gift cards at Higher Health Foundation through WIX Bookings; (e) purchase education, counseling, and marketing services and products at Higher Health Foundation as a guest; and/or (f) complete customer satisfaction surveys about Higher Health Foundation (collectively, the “Services”).

Please note that this Policy applies to consumer information collected by Higher Health Foundation, Inc. through the Website and WIX Bookings. Your use of the Website, and/or any information or content provided on any of them, any Service, and/or any service or product provided by Higher Health Foundation, and any dispute over privacy is subject to this Policy, including its applicable limitations on damages and the resolution of disputes. The Site Usage Agreement is incorporated by reference into this Policy.

INFORMATION COLLECTION

Higher Health Foundation respects your privacy, and while we do not sell or rent any personally-identifying information, we will collect information during your use of the Website and interactions with us as a means of improving the operability, functionality, and overall usefulness of what we do..

Information collected directly from you:

Higher Health Foundation collects the personal information you provide us when you complete forms on the Website or interact with us via email, such as your name, address, email address, telephone number, social media handles, credit card information and any other identifying information provided at the time when you register for the Website, subscribe to any of our services, post material (including comments and feedback) (each, a “User Contribution”), request an appointment or service, enter into a contest or promotion, or report a problem with our Website (“Personal Information”). Your User Contributions are posted on and transmitted to others at your own risk.

Information collected from third parties:

Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks, and servers, content providers, and application providers. These third parties may use cookies (alone or in conjunction with web beachones or other tracking technologies) to collect information about you when you use our Website. The information they collect may be associated with your Personal Information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising and other targeted content.

Higher Health Foundation does not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

Information collected automatically:

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment browsing actions and patterns, including the details of your visit to our Website (including traffic data, location data, links, ogs and other communication data you access and use on the Website), and information about your computer and internet connection (including browser and computer type, IP address, and operating system). In automatically collecting this information, we may use browser cookies, flash cookies, and web beacons.

. Please see the section “Cookies and Other Tracking Mechanisms” below for more information.

HOW YOUR INFORMATION IS USED

Higher Health Foundation, Inc. may share between them or use your information, including your PII, for the following purposes:

To provide, support, personalize, and develop the Website, products, and Services.
To create, maintain, customize, and secure your account.
To process your requests, purchases, transactions, and payments and prevent transactional fraud.
To provide you with customer support and to respond to your inquiries, including investigating and addressing your concerns and monitoring and improving responses.
To personalize your Website experience and to deliver content and product and service offerings relevant to your interests, including targeted communications, offers, and ads through the Website, third-party sites, and via email or text message (with your consent, where required by law).
To help maintain the safety, security, and integrity of the Website, Products and Services, databases and other technology assets, and business.
For testing, research, analysis, and product development, including to develop and improve the Website, Products, and Services.
To notify you about changes to our Website or any Services we offer or provide through it.
To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
As described to you when you provide the information.

SHARING INFORMATION

Higher Health Foundation will not share your credit card number or any other financial information with any third party except to complete your transaction and to verify your credit card information. Higher Health Foundation may share your PII with third parties in the following instances.

Sharing for Legal Purposes:

Higher Health Foundation may disclose Personal Information what we collect or you provide as described in this Policy:

When required by court order, government or regulatory request, legal process, or under the good-faith belief that such action is necessary under applicable law;
To establish or exercise our legal rights or defend against legal claims;
To investigate, prevent, or take action regarding illegal activities, and suspected fraud, or as necessary to protect the property, rights, or safety of its agents, employees, affiliates, subsidiaries, customers, and the general public; and
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as a part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by Higher Health Foundation about Website users is among the assets transferred.

Sharing Aggregate Information (non-personally identifiable):

Higher Health Foundation may share some aggregated demographic information about our users (age, zip codes) that is not personally identifiable to the user. Higher Health Foundation may use third-party advertising companies to serve ads on its/their behalf. These companies may employ cookies and action tags (also known as single-pixel gifs or web beacons) to measure advertising effectiveness.

Sharing with Third-Party Service Providers:

Higher Health Foundation may disclose information about individual users to third parties who provide services to Higher Health Foundation, or have a contractual relationship with Higher Health Foundation. These third parties provide a variety of services to Higher Health Foundation, including, without limitation, processing and verifying credit card information, tracking internet marketing campaigns, and processing credit card transactions. In addition, these third-party services may include enhancing the information Higher Health Foundation collects about customers of the locations. Higher Health Foundation may also use third-party email providers to assist with sending marketing emails. These companies do not retain, share, store, or use Personal Information for any secondary purposes and all Personal Information shared with any third-party service provider may only be used to provide services to Higher Health Foundation.

COMMUNICATIONS FROM THE WEBSITE AND YOUR CHOICES

Transactions and Service Announcements:

Users who make a donation or reservation through the Website and/or WIX Bookings may receive emails and/or text messages throughout the transaction process as well as phone calls from our Customer Service Department. We may also occasionally send out service-related announcements, for instance, if service on the Website is temporarily suspended for maintenance. Generally, these communications are not promotional in nature, and users will receive them as long as their accounts are open.

Please note that op-out requests may take up to 24 hours to process. Please also note that at times we may need to send you e-mail communications that are transactional in nature such as service or termination announcements or payment confirmations which are communications you will not be able to opt-out of.

Special Offers, Newsletters, and Updates:

Out of respect for the privacy of users, we present the option to not receive these types of communications, as explained in the Choice and opt-out section below.

Choice and opt-out:

A user can change their opt-in or opt-out status in several ways:

From a Newsletter: Click on the “Unsubscribe” link within the email.
You may additionally unsubscribe by sending your request to info@higherhealthfoundation.org

COOKIES AND OTHER TRACKING MECHANISMS

Higher Health Foundation, and/or third-party service providers use cookies and other tracking mechanisms to track information about your use of the Website and/or Service. We may combine this information with other Personal Information collected from you (and third-party service providers may do so on our behalf). We may collect personal information about your online activities over time and across different websites when you use the Website/Services.

Cookies:

Cookies are alphanumeric identifiers that may be placed on your web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate the Website and Service, while others are used to enable a faster log-in process or to allow Higher Health Foundation, Inc. to track your activities at the Website and Service. There are two types of cookies: session and persistent cookies.

Session Cookies. Session cookies exist only during an online session. They disappear from your computer when you close your browser or turn off your computer. We may use session cookies to allow our systems to uniquely identify you during a session or while you are logged into the Website. This allows us to process your online transactions and requests more quickly and verify your identity, after you have logged in, as you move through the Website.
Persistent Cookies. Persistent cookies remain on your computer after you have closed your browser or turned off your computer. For example, we uses persistent cookies to track aggregate and statistical information about user activity.

Disabling Cookies:

Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to the Website who disable cookies will be able to browse certain areas of the Website, but will experience reduced functionality or slower site response time.

Clear GIFs, pixel tags, and other technologies:

Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web pages. Higher Health Foundation and its third-party vendors may use clear GIFs (a.k.a. web beacons, web bugs, or pixel tags), in connection with the Website to track and analyze the activities of Website visitors, help Higher Health Foundation, Inc. manage content, compile statistics about Website usage, and use for advertising and remarketing purposes. Higher Health Foundation and its third-party service providers also use clear GIFs in HTML emails to customers of Higher Health Foundation to help us. track email response rates, identify when emails are viewed, and track whether emails are forwarded, for example. Third-party vendors may also use pixels and tags on social media posts, ads, and chatbots to track click-through rates to the Website.

Third-Party Analytics:

Higher Health Foundation uses automated devices, such as Google Analytics and reCAPTHCA, to evaluate usage of the Website as well as general web surfing data.. We may also use other analytic means to evaluate and improve the use of our Services and user experiences., . These third-party entities may use cookies, web beacons, page tags, and other tracking technologies to perform their services. Higher Health Foundation, Inc. does not share your Personal Information with these third parties, however.

For more information on how Google Analytics uses data collected through the Website, visit: www.google.com/policies/privacy/partners/. To opt out of Google Analytics, visit: https://adssettings.google.com/ and https://tools.google.com/dlpage/gaoptout/.

Do-Not-Track:

Your web browser may have settings that allow you to transmit a “Do Not Track” signal when you visit various websites or use online services. Like many websites, our Website is not designed to respond to “Do Not Track Signals.” If you are in Colorado, you can view our U.S. State Supplemental Privacy Notice to learn more about our recognition of other signals.

Third-Party Ad Networks:

Higher Health Foundation uses third parties, such as network advertisers, to serve advertisements on third-party websites or other media (e.g., social media platforms). This enables us and these third parties to target advertisements to you for services offered by Higher Health Foundation and other third parties in which you might be interested. Third-party ad network providers, advertisers, sponsors, and/or traffic measurement services may use cookies, JavaScript, links, web beacons (including clear GIFs), Flash LSOs, and other tracking technologies to measure the effectiveness of their ads and to personalize advertising content to you. We are not responsible for the privacy practices, advertising, products, or content of third-party websites or online services that we do not control. These third-party cookies and other technologies are governed by each third party’s specific privacy policy, not this one, and we encourage you to review the privacy policies of any company before submitting your Personal Information.

Users in the United States may opt out of many third-party ad networks. For example, you may go to the Digital Advertising Alliance (“DAA”) Consumer Choice Page for information about opting out of interest-based advertising and their choices regarding having information used by DAA companies. You may also go to the Network Advertising Initiative (“NAI”) Consumer Opt-Out Page for information about opting out of interest-based advertising and their choices regarding having information used by third-party companies who are NAI members.

Opting out from one or more companies listed on the DAA Consumer Choice Page or the NAI Consumer Opt-Out Page will remove you from those companies’ delivery of interest-based content or ads to you, but it does not mean you will no longer receive any advertising through the Website or on other third-party websites. Even if you opt-out from one or more companies listed on the DAA Consumer Choice Page or the NAI Consumer Opt-Out Page, you may continue to receive advertisements, for example, based on the particular website that you are viewing (i.e., contextually based ads). Also, if your browsers are configured to reject cookies when you opt out on the DAA or NAI websites, your opt-out may not be effective. Additional information is available on the DAA’s website at www.aboutads.info or the NAI’s website at www.networkadvertising.org.

SWEEPSTAKES AND CONTESTS

Higher Health Foundation may use your personal information to send you marketing materials, to conduct surveys, contests, sweepstakes, and to award prizes. We may request additional information to participate in contests and surveys (such as your educational background). Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose your information. Contact information will be used to notify the winners and award prizes.

SECURITY

Higher Health Foundation takes reasonable precautions to protect users’ information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls, and payment transactions will be encrypted using SSL technology.

Unfortunately, the transmission of information via the internet is never completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our Website. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website..

You hereby acknowledge and agree that, to the extent permissible by applicable law, Higher Health Foundation is not responsible for any intercepted information sent via the Internet, and you hereby release Higher Health Foundation, to the extent permissible by applicable law, from any and all claims arising out of or related to the use of any intercepted information in a manner that may violate this Privacy Policy, the law, and/or your personal privacy.

USER-GENERATED CONTENT

Higher Health Foundation. invites you to post content on the Website or Forms, including your comments, and any other information that you would like to be available on the Website. If you post content on the Website or Forms, all of the information that you post will be available to our authorized personnel as well as other users and will be considered non-confidential and non-proprietary.

If you post your own content on the Website or Forms, your posting may become public and we cannot prevent such information from being used in a manner that may violate this Privacy Policy, the law, and/or your personal privacy. By providing any User Content, you grant to us and our affiliates and respective licensees, successors and assigns the right to use, reproduce, display, distribute, and otherwise disclose to third parties such material.

When you post any User Contributions, you represent and warrant that you own or control all rights in such User Contributions and have the right to grant the license above to us. You understand and acknowledge that you are solely responsible for any User Contributions you submit or contribute, and you, not Higher Health Foundation, have full responsibility for such content, including its legality, accuracy, and appropriateness.

EXTERNAL LINKS

The Website contains links to (or be hosted on) other websites maintained by third parties and are provided for your convenience only. Please be aware that we do not exercise any control over linked sites or other sites, and accept no responsibility for the privacy practices, data collection policies and procedures, or the content of such sites or for any loss or damage that may arise from your use of them. Each linked site or other site maintains its own independent privacy and data collection policies and procedures, and you are encouraged to view the privacy policies of these other sites before providing any Personal Information and/or other information. If you decide to access any of the third-party websites linked to this Website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

CHILDREN UNDER 13

Our Website is not intended for use by children under the age of 13, and we do not knowingly collect the Personal Information from children under the age of 13 on our Website or Mobile Application. If we become aware that we have obtained the Personal Information of a child under the age of 13, we will delete such information or maintain such information in accordance with applicable law.

DISCLAIMER OF WARRANTIES

YOUR USE OF THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE WEBSITE. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE WEBSITE, ITS CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

TO THE FULLEST EXTENT PROVIDED BY LAW, THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.

LIMITATION ON LIABILITY

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THE COMPANY, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

APPLICABLE LAW AND JURISDICTION

This Privacy Policy and all use of the Website and all matters arising out of the use thereof shall be exclusively construed and entered into in accordance with the laws of the state of Colorado, without regard to conflicts of law principles. All disputes arising out of this Privacy Policy and use of the Website must be brought and heard by a court of competent jurisdiction in the courts of Denver, Colorado, and you consent to the in personum jurisdiction of such courts. YOU HEREBY WAIVE YOUR RIGHT TO A TRIAL BY JURY WITH RESPECT TO ANY CLAIM, ACTION, OR PROCEEDING, DIRECTLY OR INDIRECTLY, ARISING OUT OF, OR RELATING TO, THIS AGREEMENT TO THE FULLEST EXTENT PERMITTED BY LAW.

WAIVER AND SEVERABILITY

No waiver by the Company of any term or condition set out in this Policy shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under this Policy shall not constitute a waiver of such right or provision.

If any provision of this Policy is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of this Policy will continue in full force and effect.

Users with questions or concerns regarding their privacy or this Privacy Policy should contact Privacy Statement Personnel by email at info@higherhealthfoundation.org.

CHANGES IN THIS PRIVACY POLICY

We may revise this Privacy Policy at any time. In the event of a change in this Policy, a revised Policy will be promptly posted to our Website and the “Updated” date will be changed. Please revisit this page to familiarize yourself with changes to the Privacy Policy. You agree to accept posting of a revised Policy as described herein as actual notice to you of such revised Policy. Your continued use of our Website after such posting constitutes consent to the collection and use of your Personal Information and the use of the Website as described in the then-current Policy.

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